Synk

Privacy
Policy

Effective Date: July 1, 2020

INTRODUCTION

Purpose

The purpose of this Privacy Policy is to describe how Synk Virtual Assistant LLC (“Company”) collects, uses, and shares information about your business through our U.S. websites. This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information.
We use your personal data to provide and improve our service. By using our service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not understand any aspects of our Privacy Policy, please feel free to Contact Us as described at the end of this Policy.

INFORMATION WE COLLECT, AND WHY WE COLLECT IT

Information you provide to us

We may collect information relevant to you in three ways. First, we may collect information directly from you. This could be as part of your interactions with a Synk personnel, such as when you provide information via our websites, e-mail, phone, text, or social media. Types of personal information we collect when you communicate with us include:
  • Name
  • Address
  • Billing address
  • Email address
  • Telephone number
Second, we will collect such information by observing behavior through our digital properties like websites and social media. Finally, we may obtain such information from independent third parties, independent of you

Third Party Access

We and our service providers use anonymous identifiers such as cookies and other technologies to collect and store certain types of information (e.g. click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, hardware/software information, cookie and session ID) whenever you interact with us or third-parties that use our services. We also allow third-party companies (e.g., Google) to place tags on our digital properties once approved through our tagging process. The tags may collect information from your interactions on synk.solutions. Our Privacy Policy does not cover these third-party companies. Please contact these third-party companies (e.g., Google) directly for more information about their privacy policy and your choices regarding the tags and the information collected by the tags

Information collected through Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity. For more information regarding Google Analytics please visit Google’s website, and pages that describe Google Analytics, such as www.google.com/analytics/learn/privacy.html.

Information collected through cookies and similar technologies

We and our service providers use cookies, web beacons, and other technologies to receive and store certain types of information whenever you interact with our website through your computer or mobile device. A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognize your browser. Cookies may store unique identifiers, user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies. We use cookies to improve the quality of our service, including for storing user preferences, tracking user trends, and providing relevant advertising to you (see “Advertising” section below).

HOW WE USE AND SHARE YOUR INFORMATION

To provide products, services, and information

We will use your information to meet your expectations and give you a great experience with Synk. For example, that could be to fulfill a purchase, provide a service, or make our digital properties run better. The internet has too many fraudsters, hackers, and criminals. We use the information we collect to protect our customers, clients, Synk, and others from such bad actors.

ADVERTISING

Social Media

Synk engages with guests on multiple social media platforms (e.g., Facebook, Instagram, YouTube,). If you contact us on one of our social media platforms, request guest service via social media, or otherwise direct us to communicate with you via social media, we may contact you via direct message or use other social media tools to interact with you. In these instances, your interactions with us are governed by this Privacy Policy as well as the Privacy Policy of the social media platform you use.

Social Media Ads

We may display targeted ads to you through social media platforms. These ads are sent to groups of people who share traits such as likely commercial interests and demographics. For example, we may target guests who have expressed an interest in shopping for our social media, web design, or brand design services. See the policies of each social media platform for additional information about these types of ads.

Feedback

The feedback and suggestions you submit, including feedback or suggestions submitted through online forms, social media sites, or through email, will be considered non-confidential and non-proprietary to the extent permitted by law. We may use any of your feedback or suggestions to improve our services or for marketing purposes on our website or on any of our social media sites without any obligation to you.

Legal proceedings

Synk will share personal information with third party companies, organizations, or individuals outside of our company if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
  • To satisfy any applicable law, regulation, legal process, or enforceable governmental request.
  • To enforce or apply agreements, bill, and collect for services.
  • To detect, prevent, or otherwise address fraud, illegal activity, network security or technical issues concerning our service.
  • To protect the rights, interests, property, or safety of Synk, our users (including you), customers or the public as required or permitted by law.
  • Detect, prevent, or otherwise address risks to national security or other important public interests.

Your consent

In addition to the sharing described elsewhere in this Policy, we will share personal information with companies, organizations, or individuals outside of Synk when we have your express consent to do so.

Access to your information and choices

If you have questions about personal information we have about you or need to update your information, you can Contact Us or call us at (954) 330-0362; however, to protect the security of your information we cannot provide you with certain information you may have provided to us, including, for example, passwords, credit card information, and other account numbers. You may request that we remove any information we have about you by Contacting Us. You can opt-out of receiving marketing and promotional e-mails from Company by Contacting Us. If you close your account, we will no longer use your online account information or share it with third parties. We will delete your information if you specifically request us to do so. We may, however, retain a copy of the information for archival purposes, and to avoid identity theft or fraud.

Security of your information

We take information security seriously and use certain reasonable security measures to help protect your Personal Information. However, since the Internet is not a 100% secure, we cannot guarantee, ensure, or warrant the security of any information you transmit to us. Although we use reasonable security measures with the transmission of information, there is no guarantee that information, including sensitive personal information, may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that e-mails and other communications you send to us through our Site are not encrypted, and we strongly advise you not to communicate any confidential information through these means.

Children’s Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

Consent to data processing in United States

Our Site is operated and managed on servers located and operated within the United States. By using and accessing our Site, residents and citizens of countries and jurisdictions outside of the United States agree and consent to the transfer to and processing of personal information on servers located in the United States, and that the protection of such information may be different than required under the laws of your residence or location.

Changes to our privacy policy

We may update this Privacy Notice to reflect changes to our information practices. If the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes) or a notice on our Platforms prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Questions and how to contact us

For any questions, concerns, complaints, or suggestions regarding our Privacy Policy, please use the contact information below.
Address
Synk Virtual Assistant LLC
5645 Coral Ridge Dr.
Suite 252
Coral Springs, FL 33076

Or you can e-mail us at support@synk.com.